Terms and conditions

Last updated: 30.09.2026

These terms and conditions apply to purchases made through the Shop 4 Shoes website.

1. About us

This website is operated by:

Shop 4 Shoes Limited
Company number: 07196552
Unit 43 Phoenix Business Park
Telford Street
Newport
Gwent
NP19 0LW
United Kingdom

Telephone: +44 (0)1633 211172

Shop 4 Shoes Limited is registered in England and Wales.

2. Ordering

When you place an order through our website, you are making an offer to purchase the products selected.

After placing your order, you will receive an acknowledgement confirming that we have received your order.

A contract for the sale of the products is formed when we accept your order and confirm that the products have been dispatched, unless we notify you otherwise.

We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including where:

  • A product is unavailable
  • There is an obvious pricing or product description error
  • We suspect fraudulent activity
  • We are unable to fulfil the order for reasons outside our reasonable control

If we cancel an order after payment has been taken, we will provide a full refund.

3. Product descriptions

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and specifications are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Packaging and product details may occasionally vary from photographs shown on the website.

4. Prices

All prices are displayed in pounds sterling (£).

Prices include VAT where applicable.

We reserve the right to change prices at any time, but changes will not affect orders that we have already accepted.

5. Payment

Payment must be made using one of the payment methods available at checkout.

Orders will normally only be dispatched once payment has been successfully authorised.

6. Delivery

Delivery information is set out in our Delivery Information page.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

Once an order has been dispatched, responsibility for delivery remains subject to the rights and protections provided to consumers under applicable law.

7. Returns

Our returns process is explained in our Returns & Refunds policy.

Nothing in these terms affects your statutory consumer rights.

8. Faulty goods

Nothing in these terms limits or excludes our responsibility where goods do not conform to the contract or where the law provides you with a remedy.

9. Website content

We make reasonable efforts to keep the information on this website accurate and up to date.

However, we do not guarantee that the website will always be available or free from errors.

10. Intellectual property

All content on this website, including text, photographs, graphics, logos and other materials, is owned by or licensed to Shop 4 Shoes Limited unless otherwise stated.

You may not reproduce, copy, distribute or commercially exploit website content without our prior written permission.

11. Privacy

We process personal information in accordance with our Privacy Policy.

12. Governing law

These terms and any contract between you and Shop 4 Shoes Limited are governed by the laws of England and Wales.

Nothing in these terms affects any mandatory consumer rights that apply to you under the law of the country in which you live.